Terms & Conditions

Personal Identification Information

Lirio, LLC may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources Lirio, LLC makes available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

Lirio, LLC will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

Lirio, LLC may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How Lirio, LLC Uses Collected Information

Lirio, LLC collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    Lirio, LLC may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    Lirio, LLC continually strive to improve our website offerings based on the information and feedback Lirio, LLC receives from you.
  • To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, Lirio, LLC includes detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How Lirio, LLC Protects Your Information

Lirio, LLC adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

Lirio, LLC does not sell, trade, or rent Users personal identification information to others. Lirio, LLC may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Lirio, LLC may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. Lirio, LLC may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to This Privacy Policy

Lirio, LLC has the discretion to update this privacy policy at any time. When Lirio, LLC does, post a notification on the main page of our Site, revise the updated date at the bottom of this page. Lirio, LLC encourages Users to frequently check this page for any changes to stay informed about how Lirio, LLC is helping to protect the personal information Lirio, LLC collects. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Permission-Based Marketing Policy

Lirio, along with its affiliates, including but not limited to Finworx and Fiveworx, support only permission-based email marketing. All Lirio users must follow this Permission-Based Marketing Policy in their use of any Lirio products or services. If you violate this policy, we may suspend or terminate your account without notice or warning.

Prohibited Content

Please don’t use Lirio products or services to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:

  • Emails offering to sell illegal goods or services
  • Emails that violate CAN-SPAM Laws
  • Pornography/sexually explicit content
  • Spam

Spam is unsolicited commercial email, junk mail, or bulk mail that has not been requested by the recipient. In addition to being perceived as intrusive, irrelevant, and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails — those that are requested, anticipated, personal, and relevant.

Preventing Unsolicited Emails

You may not use Lirio or the products or services provided through or in connection with Lirio to: send unsolicited bulk email, for commercial or non-commercial purposes. Unsolicited bulk email is defined as email sent to more than 10 individuals with whom you do not have a prior business relationship.

Also, users must accept that an unsubscribe or opt-out option will be automatically appended to every email sent via Lirio. This is not an option. In the event that a user violates any one of our usage rules, or for any other reason deemed appropriate by Lirio, Lirio reserves the right to suspend or terminate, without notice, access to the user’s account and all related data.

Requiring Permission-Based Marketing

Lirio requires its users to create and manage “opt-in” subscriber lists. By building and using an “opt-in” subscriber list, users can be certain that they are sending emails to recipients that have expressly given their permission to do so.

It is also important to note that subscribers receiving email campaigns by users will only see their names in the header — all other email addresses are not viewable which makes them safer from unsolicited email abuse via other recipients of the same email campaign.

Buying lists of email addresses from third parties and sending bulk emails to them is strongly prohibited and may result in the suspension and eventually termination of the user’s account.

Responding to Unsolicited Email Complaints

If a complaint is received regarding unsolicited emails being sent from our Lirio tools, an immediate investigation may be undertaken.

* Initial Warning – The user is first notified that an unsolicited email complaint has been lodged against them and: (a) reminded of the terms they accepted in the Terms of Use; (b) reminded that the complainant’s email address will automatically be flagged for suppression if the complainant did unsubscribe; (c) requested to manually remove the complainant’s email address from their subscriber list if the address was not automatically suppressed because the complainant did not unsubscribe. Depending on the severity of the complaints, the user may be required to utilize a dedicated IP address at Lirio’s current market rate and at the user’s own expense.

* Termination of account – If notifications of unsolicited emails continue after the warning, the user’s account privileges will be suspended and eventually terminated and any fees paid to date will not be refundable.

Complaints

Unsubscribe from the email with the opt-out option of your choice and send us a message to notify us of any unsolicited messages. To report abuse, please contact us here:

Lirio, LLC

9202 S. Northshore Drive-Suite 300

Knoxville, Tennessee 37922

(877) 819-2188 (toll free)

(865)243-8019 (fax)

We will then begin an investigation into CAN-SPAM and/or European Commission Privacy and Electronic Communications Directive (EU Privacy Directive) compliance. Lirio takes permission-based marketing very seriously.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and privacy policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this terms and conditions, the practices of this site, or your dealings with this site, please contact us at:

Lirio, LLC

9202 S Northshore Drive |  Suite 300 | Knoxville, TN 37922
865.243.8000
Lirio.co
[email protected]