Lirio enters a strategic alliance with Rochester Regional Health to optimize communication between healthcare organizations and the patients they serve.
Each customer wants to be seen for the individual they are, which is much more than an account number. And who could blame them? So, how can your utility harness behavioral insights on customers to exceed their expectations at each interaction?
Be they customers, clients, or patients—What makes your audience tick? Fundamental factors, such as worldview thinking styles, deeper emotional drivers, and other psychographic characteristics, help determine how an individual perceives and reacts to every message they receive.
Swipe left. In a world where the gateway to romance is split-second judgment, first impressions are all that matter. Research shows the human attention span is up to three seconds shorter than that of a goldfish … Still with us?
Douglas D. Hawthorne of Texas Health Resources has officially joined Lirio’s Board of Directors. Mr. Hawthorne’s expertise will help further Lirio’s growing efforts in the healthcare sector, where Hawthorne has been recognized for his commitment to diversity, community service, and philanthropy.
Congratulations to Professor Richard H. Thaler for winning the 2017 Nobel Memorial Prize in Economic Science! The Nobel committee recognized Thaler’s theories of mental accounting, loss aversion, his planner-doer self-control model, and “nudging,” to name a few.